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best practices

This tag is associated with 33 posts

Managing with blinders on

Most managers today have blinders on when it comes to solving the problems of complex projects: They are lost among the trees, and can’t see the forest for what it really is. Too many project managers are focused on the day-to-day problems of the project and have lost sight of their overall strategy. So, with KPMG telling us that nearly 70% of projects are failing to meet their goals, what’s the real solution? What’s the one thing that’s going to make the most difference?

Training versus development

When it comes to leadership development, you can’t “train the leader.” Leadership requires too much contextual differentiation, innovation, and innate skill. These are qualities that can be developed, but not absorbed from a training session.

Getting paid: A talk by Mike Monteiro

Mike Monteiro, co-founder and design director at Mule Design, recently gave a talk on getting paid and the value of having a well designed contract. As he says in this entertaining and very informative, spot-on talk: “Excuses vary – from ‘We ended up not using the work’ to ‘it’s really not what we were after.’” He [...]

Do hackers make the best testers?

The most valuable asset a Software Tester can have is an attitude of gleeful problem discovery. Someone that loves to break systems, discover their imperfections, and explore their weaknesses makes a great tester. But, to be really good, a product tester really has to care about the quality of the product.

Successfully applying lessons learned

Capturing lessons learned at the end of a project sounds like a great idea. Who wouldn’t want to reflect on what was done right, what could be done better, and then apply those lessons to the next project? Unfortunately, few organizations take the time to build the right kind of lessons learned system, and that means critical information is being lost.

Doing away with ineffective, broken risk management

Risk management has become mainstream. It’s no longer the domain of rocket scientists and actuaries. In fact, it’s become so mainstream that formal risk management practices are showing up everywhere we look. But is all this sudden attention to risk management going in the right direction? Or are recently defined risk management methods just introducing unproven, sometimes crackpot solutions into a well-understood space? Find out why Harvard Business Review found that “Most of the management tools and techniques we studied had no direct causal relationship to superior business performance.”

When there’s a freeloader on your team

According to extensive research The Gallup Organization (Washington D.C.) and Harvard Business Review have conducted over the past decade, few factors are as corrosive to employee engagement as a colleague who skates through the workweek taking advantage of the much harder work of others. What’s the cost of disengagement? Much more than any manager wants [...]

Boomers at the exit gates

Organizations across the globe are trying to come to grips with a new corporate  challenge; one created by millions of employees who make up the boomer generation, who are poised to leave the working world, for golf, sailing, gardening or playing with the grandkids. In some cases the departure of these senior employees will allow [...]

Bad employees rarely quit and good ones are hard to find

Finding great employees is really hard. I don’t mean it’s difficult — I mean it’s virtually impossible to succeed in hiring great employees all the time. It’s equally hard to keep them, as it turns out. As Don Rainey recently wrote: Good employees are really hard to find — A solid worker isn’t just difficult to find, [...]

Training is number one

As I’ve pointed out more than once, training your employees is one of the best things you can do to benefit your business and your team. Even so, fears about what happens if you train your staff and they leave to find a better job are prevalent — but consider the alternative: What happens if [...]

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