Most managers today have blinders on when it comes to solving the problems of complex projects: They are lost among the trees, and can’t see the forest for what it really is. Too many project managers are focused on the day-to-day problems of the project and have lost sight of their overall strategy. So, with KPMG telling us that nearly 70% of projects are failing to meet their goals, what’s the real solution? What’s the one thing that’s going to make the most difference?
Tammy Erickson’s recent blog post in the Harvard Business Review on Rethinking Performance Assessment is a spot-on article. She focuses on the value of team-based reward systems and how such systems only work if team feedback is part of the process. The article points out research suggesting that simply moving to a team-based reward system is an insufficient [...]
Launching a global project presents many problems that are completely foreign to most project leaders and managers. Last month I pointed out that we have to deal with a lot more than language barriers with global projects. For example, in some cultures, speaking openly is not to be expected, in any setting. For this second installment, I thought I’d share a few concrete ideas for tackling some of these issues, things that can make a real difference and that are easy to put into play. To keep on a theme, I’ll focus on strategies to tackle the common, core issue raised in last month’s article: communication and execution problems. One of the first things I generally want to take a close look at are the techniques and processes used to manage a project. Most of the time, they are not adequate for one reason: They weren’t designed to support a global, multi-cultural organization.
You can put your ideas to the test by putting them on trial. A very successful team building and idea vetting exercise is to literally organize a mock trail, with prosecuting and defending teams and even a jury. Not only is it fun, but it can be eye-opening: “It was one of the better things we’ve done in a long time,” says Richard D. Fain, chairman and C.E.O. of Royal Caribbean Cruises.
Launching a global project presents many problems that are completely foreign to most project leaders and managers. Understanding the cultural differences, communication differences, and interpersonal relations of a global team is only the beginning. Business environment, local regulatory and compliance issues, and international laws scratch a bit deeper, but managing a global project is more complicated than most project managers anticipate.
Capturing lessons learned at the end of a project sounds like a great idea. Who wouldn’t want to reflect on what was done right, what could be done better, and then apply those lessons to the next project? Unfortunately, few organizations take the time to build the right kind of lessons learned system, and that means critical information is being lost.
Is the key to a successful project in the planning, as the axiom goes… or have we already been lost in the trees? My problem with this is that it’s a very narrow, incomplete answer to a much larger scope problem. Creating the project plan is important, but it’s not “the” key to project success [...]
One of the most significant risks we identify is a globally disparate (geographically separated) team. Teams working in separate regions face tremendous challenges that a co-located team doesn’t have to think about, a situation made worse when outsourcing, where conflicts in language, time, culture, and business environment all affect the organization.
According to extensive research The Gallup Organization (Washington D.C.) and Harvard Business Review have conducted over the past decade, few factors are as corrosive to employee engagement as a colleague who skates through the workweek taking advantage of the much harder work of others. What’s the cost of disengagement? Much more than any manager wants [...]
Having created a methodology that tightly integrates Scrum concepts, I tend to be a strong proponent of Scrum. But being a strong proponent doesn’t extend so far as to promote all the hype — I’m also a very strong believer in the value of formal education and the need for experience. After seeing the negative [...]